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Frequently Asked Questions
1. I AM A DEALER, CAN I BUY MULTIPLE KEYS IN SINGLE TRANSACTION ?
2. PAYMENT DEDUCTED FROM CARD BUT SERIAL KEY NOT RECEIVED YET ?
Usually the key is sent within 30 seconds after the transaction is successful, but if on case you didn't received the key within 30 seconds it might be because of the following reasons :
You have successfully made the payment but it's taking time for our bank to confirm your payment.
You might get the key after some delay because of the server overload.
Bank was not able process your payment and reverse back amount in same Account.
And in case you want to know more details about your transaction please feel free to contact us on the given support number. We are always happy to help our customers.
3. CAN WE BUY IT FROM YOUR PHYSICAL SHOP ?
We sell codes only through website however if you want to buy Physical box you may call us on support number given on site, The cost of physical box may be higher which includes logistics cost.
4. I FORGOT TO PUT GST NUMBER. CAN I GET SAME BILL WITH MY COMPANY GST NUMBER ?
We have automated billing and once Invoicing is done it is not possible to change however next time you can take care to update your GST number before making any transaction and you will receive invoice with your GST number
5. WHY ANTIVIRUS PRICING IS LESS THAN OTHER WEBSITE ?
We buy in Bulk and direct from respective Antivirus Brand.
Also we sell at very little margins as we are small company and hardly have any running cost to cover. We pass on maxium benefits to our customers. We are here for long run and more importantly we think we are initiating small steps towards DIGITAL INDIA and this belief is more satisfactory than monetory Profit.
6. CAN WE ACTIVATE SERIAL KEY PURCHASED FROM ANTIVIRUSCORNER.COM OUTSIDE OF INDIA?
Unfortunately the Products are for India only as such it may not be possible to activate out side of India.
7. ARE WE ELIGIBLE FOR THE OFFERS AND CONTESTS FOR ANTIVIRUSES ?
Activation Codes we sell on Antiviruscorner.com is Purchased in Bulk and thats the reason we are able to sell it more cheaper than other websites. If the Offer is for only single PACK than most Probabally Antivirus Activation Keys are not eligible for the offers or Contests offered by Company.
8. HOW MUCH TIME IT WILL TAKE FOR DELIVERY ?
As soon as your payment is confirmed the delivery of your product will be within 60 seconds by email delivery to the email given at the time of purchase.
9. DO YOU PROVIDE INSTALLER CD/DVD, MANUAL, BOX ?
As we sell only digital keys, we do not provide you the CD/DVD or manual but we do provide the installation link from where you can download your software
10. I AM INSTALLING ANTIVIRUS FOR FIRST TIME ON MY PC. CAN I USE RENEWAL SERIAL KEY ?
Renewal Serial key works only if you have same licensed Antivirus previously installed and activated, it upgrades license validity Period. Renewal Serial keys dose not work on demo version or on fresh installation. Thats the reason Renewal Pack is little cheaper than New Antivirus.
11. DO YOU HAVE REFUND OR EXCHANGE OPTION ?
No, due to nature of business, once Serial key is send on Email, our server do not accept it for resell and thats the reason we do not offer exchange ot refund
12. DOES SERIAL KEY VALIDITY STARTS FROM THE DAY WE BUY FROM ANTIVIRUSCORNER.COM ??
No, Antivirus Serial key Validity Period Starts from the day you Install and Activate on your PC/Laptop/Mobile..
13. WHAT OPTION DO CUSTOMER HAVE, INCASE OF WRONG PRODUCT PURCHASE ?
1. Remove your previous Antivirus and Install Purchased one.
2. Gift it to someone
3. Ask your local hardware shop to utilize it and take cash back from them.
14. I AM FACING PROBLEM WHILE INSTALLING ANTIVIRUS ?
1. Call Respective Antivirus Brand Support Center and ask them to help you with Installation.
2. Contact your local hardware shop and pay them for Installation services.
* Contact us only incase of Serial is wrong or not working we do not help with Installation and Activation Process of Antivirus.
15. I AM A DEALER, AND WANT TO BUY IN BULK, ANY MORE DISCOUNT POSSIBLE?
Sorry, we try our best to keep Pricing at lowest there is hardly any possiblity for more Price Reduction. But still, contact us for any Order Value above 10000 INR.
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